How to use the FALA System?

In buses, trams and trolleybuses you will find FALA ticket machines for purchasing public transport tickets.
At railway platforms you will find railway FALA ticket machines for purchasing SKM and POLREGIO tickets.

You can use the FALA System with your payment card or FALA Card. 

Where does the FALA System operate?

The FALA System is available in the following cities: Gdańsk, Gdynia, Sopot, Słupsk, Władysławowo, Puck, Chojnice, Lębork and Wejherowo, as well as on railway services throughout the Pomeranian Voivodeship (including SKM and POLREGIO). 

Explore the FALA System devices

The FALA System can be used in two ways:
Choose the option that works best for you.

Quickly, without registration.

For people who just want to buy a ticket and go.

With additional features.

For people who want to use the app, concessions and travel history.

What is Check-in / Check-out?

In some cities, the check-in / check-out travel model applies. This means that at the beginning and at the end of the journey, the same identifier (payment card, FALA Card or QR code) must be tapped on the validator.
Check-in – tap your payment card, FALA Card or scan the QR code at the beginning of the journey.
Check-out – tap the same identifier again after completing your journey.
This allows the system to identify your route and calculate the correct fare. If you do not check out, you will be charged the fare for the entire route.
The check-in / check-out function applies to public transport in Chojnice and Lębork.

Need help?

Call: 

+48 585 733 585

or fill in the contact form: 

reklamacje.systemfala.pl