How do I use the automatic renewal for a monthly pass?
To use the automatic renewal feature for your monthly ticket, please follow the instructions below:
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Turn on the "Automatic renewal" option by toggling the corresponding slider when purchasing your ticket.
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Please ensure that funds are available in your app account or on your linked payment card at least 5 days before the scheduled ticket renewal date. This is a necessary condition for the automatic extension to be processed correctly.
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If your account is topped up later than 5 days before the renewal date, the system will not be able to automatically extend your ticket.
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We kindly remind you that in accordance with the rules of the FALA System, before starting each journey, passengers should ensure they hold a valid travel entitlement.