How to start using the FALA System by JZG?
First of all, you must have a valid resident package for a given calendar year. After logging in to your Resident Card account, add a package called "FALA System". There are two options to choose from, each in a normal and reduced version: ordering a new card and using only the Jest z Gdańsk application. Ordering a card automatically creates an account in the FALA System and orders a plastic card, has it produced and sent by post to the user's address provided in the Resident Card system (receiving the card will also mean access to the FALA System offer from the I am from Gdańsk application for the person ordering the card). Selecting the application only option means immediate access to the FALA System offer without ordering a plastic card. If you choose the discount variant of any of the above options, you must then select the basis for the discount and attach a scan or photo of a valid document confirming it.
If you order a new card, activation is required after receiving it. To do this, log in to your Resident Card account, go to the "Identifiers" section, click "Add a new ID", select "Resident Card with Wave support" as the type, enter and repeat the number of the received card and click "Add" - the card will be fully activated at this point.
If you have any questions, please contact the FALA hotline directly (+48 585 733 585 Monday-Friday 8am-8pm and Saturday 8am-4pm, info@systemfala.pl).