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Train tickets in System FALA

What to remember when traveling with a payment card in the System FALA?

  1. After purchasing a ticket with a payment card via a FALOMAT or reader (devices of the System FALA), the ticket payment will appear in the bank account no earlier than the following day.
  2. When purchasing a ticket with a payment card, a pre-authorization fee may be charged, which will be refunded to the customer's account.
  3. During an inspection, you must present the payment card used to purchase the ticket by tapping it on the inspector's device. The card generates a unique number, called a token, which allows the inspector to verify if a ticket was purchased for that card. The inspector does not have access to any card data.
  4. To purchase multiple tickets or a discounted ticket, use the FALOMAT and select specific types of tickets on the touchscreen.

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