What to remember when traveling with a payment card in the System FALA?
- After purchasing a ticket with a payment card via a FALOMAT or reader (devices of the System FALA), the ticket payment will appear in the bank account no earlier than the following day.
- When purchasing a ticket with a payment card, a pre-authorization fee may be charged, which will be refunded to the customer's account.
- During an inspection, you must present the payment card used to purchase the ticket by tapping it on the inspector's device. The card generates a unique number, called a token, which allows the inspector to verify if a ticket was purchased for that card. The inspector does not have access to any card data.
- To purchase multiple tickets or a discounted ticket, use the FALOMAT and select specific types of tickets on the touchscreen.