If a passenger’s mobile device does not meet the technical requirements for installing the FALA System application (primarily due to data security and financial transaction safeguards), alternative solutions include:

• Creating a FALA System account and ordering a FALA Card, or
• Linking a personal payment card as an identifier within the system.

With either a FALA Card or a registered payment card, passengers may purchase tickets via:

• The official website (www.systemfala.pl),
• Customer Service Points,
• Ticket outlets in Gdynia, Gdańsk, Sopot, and Rumia,
• Ticket vending machines in Gdańsk.