Where can I purchase a periodic ticket in the FALA System?
Periodic tickets in the FALA System are available through the following channels:
- Mobile applications:
- FALA System app
- Jestem z Gdańska app (for ZTM Gdańsk periodic tickets)
- Online portal: www.systemfala.pl
- Customer Service Points and Ticket Outlets in Gdańsk, Sopot, Gdynia, and Rumia
- Ticket vending machines in Gdańsk integrated with the FALA System
Locations in Gdańsk:
- ZTM Customer Service Point, ul. Kilińskiego 4
Opening hours: Mon–Fri: 6:30 AM – 8:30 PM - ZTM Customer Service Point, ul. Świętokrzyska 15
Opening hours: Mon, Thu, Fri: 7:00 AM – 2:30 PM; Tue, Wed: 10:00 AM – 5:30 PM - SKM Ticket Office, Gdańsk Wrzeszcz Railway Station
Opening hours: Mon–Fri: 6:00 AM – 7:00 PM; Sat: 6:00 AM – 9:00 AM; Sun: 8:00 AM – 6:00 PM - SKM Ticket Office, Gdańsk Główny Railway Station (underground passage)
Opening hours: Mon–Fri: 6:00 AM – 8:00 PM; Sat: 6:00 AM – 8:00 PM; Sun: 6:00 AM – 6:00 PM - Kiosk at Morena Medical Center, ul. Jaśkowa Dolina 105
Opening hours: Mon–Fri: 8:00 AM – 5:00 PM - Post Office No. 4, ul. Księdza Mariana Góreckiego 12
Opening hours: Mon–Fri: 8:00 AM – 7:00 PM; Sat: 9:00 AM – 1:00 PM - Post Office No. 8, ul. Wilhelma Stryjewskiego 19
Opening hours: Mon: 8:00 AM – 8:00 PM; Tue–Fri: 9:00 AM – 6:00 PM - Post Office No. 18, ul. Kartuska 94
Opening hours: Mon: 1:00 PM – 8:00 PM; Tue–Fri: 10:00 AM – 5:00 PM - Post Office No. 24, ul. Kielnieńska 125
Opening hours: Mon–Fri: 8:00 AM – 6:00 PM; Sat: 9:00 AM – 1:00 PM - Post Office No. 26, ul. Mazurska 10
Opening hours: Mon–Tue: 1:00 PM – 8:00 PM; Wed–Fri: 9:00 AM – 4:00 PM - Post Office No. 50, ul. Długa 23/28
Opening hours: Mon–Fri: 7:00 AM – 9:00 PM; Sat: 10:00 AM – 5:00 PM
Locations in Sopot:
- SKM Ticket Office, Sopot Railway Station (Counter No. 3)
Opening hours: Mon–Fri: 6:00 AM – 8:00 PM; Sat–Sun: 7:00 AM – 7:00 PM
Locations in Gdynia:
The Gdynia Municipal Transport Authority (ZKM) has launched FALA System Customer Service Points (POK) at the following locations:
- Customer Service Office No. 1, ul. Kilińskiego 16, Gdynia
- Customer Service Office No. 2, ul. W. Radtkego 25, Gdynia
Locations in Rumia:
- Ticket Outlet, Rumia Railway Station, ul. Starowiejska
At each of these locations, passengers can:
✔ Purchase tickets
✔ Create a FALA System account
✔ Order a FALA Card
✔ Obtain detailed information regarding:
- How the FALA System works
- Registering a passenger account
- Applying for a FALA Card
- Purchasing tickets using the FALA System