InnoBaltica Sp. z o.o. undertakes to ensure the accessibility of the System FALA mobile application in accordance with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities and the Commission Implementing Decision (EU) 2018/1523.

• Publication date (Android/iOS): 2022-07-07 / 2023-12-27

• Last significant update (Android/iOS): 2025-04-02

Compliance Status

The System FALA mobile application is partially compliant with the Act of April 4, 2019, due to the non-compliances or exclusions listed below:

• Not all graphic elements in the application have alternative text.

• Some buttons and interface components may be unreadable for screen-reading software.

• Certain colors may have insufficient contrast.

• The application may not be fully supported by screen readers or external keyboards.

Preparation of the Declaration

• Declaration date: April 4, 2025

• Method: The declaration was prepared based on a self-assessment conducted by the public entity.

Feedback and Contact Information

In case of problems with the accessibility of the mobile application, please contact us:

• Entity Name: InnoBaltica Sp. z o.o.

• Mailing Address: ul. Lastadia 2, 80-880 Gdańsk, Poland

• E-mail: dostepnosc@innobaltica.pl

• Phone: +48 58 712 99 00

Everyone has the right to:

1. Submit comments regarding the digital accessibility of the application or its elements.

2. Request digital accessibility for the application or its elements.

3. Request information in an alternative format.

Complaints and Petitions Procedure

• We respond to requests immediately, no later than within 7 days.

• If accessibility cannot be provided within this period, we will inform you of the reasons and provide a new deadline (not exceeding 2 months).

• Accessibility Coordinator: Joanna Leliwa (Tel: +48 720 810 939, E-mail: jl@innobaltica.pl).

• If we are unable to provide digital accessibility, we will offer an alternative way to access the content.

• Appeals: Complaints can be submitted to the Commissioner for Human Rights (Rzecznik Praw Obywatelskich) at www.rpo.gov.pl.

Architectural Accessibility

InnoBaltica declares architectural accessibility of its headquarters located in Gdańsk, at ul. Lastadia 2 (3rd floor).

• By Car: Paid parking is available in front of the building, including a designated space for people with disabilities.

• By Train: Gdańsk Śródmieście station is located 750 m from the headquarters.

• By Bus/Tram: "Żabi Kruk" stop (160 m from the building).

• Building details: Double glass doors lead to the staircase. An elevator is located on the left side. Both the main entrance and the entrance to the office on the 3rd floor are threshold-free (barrier-free).

• Assistance animals: Entry with an assistance dog is permitted.

• Sign Language: On-site sign language interpreter services are available upon request, submitted at least three business days in advance (Email: jl@innobaltica.pl or Tel: +48 720 810 939).

Mobile Application Information

• App Name: System FALA

• Developer: InnoBaltica Sp. z o.o.

• Availability: Google Play Store and App Store.

• Current Versions (as of 2025-04-02): iOS 1.10.4 / Android 1.18.12.