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Wymiana kart
How can I order a FALA Card?

Wymiana kart

How much is the Additional Fee in the absence of a valid personal ZTM City Card in Gdańsk?
How to use the FALA System devices?
Ticket machines at bus stops in Gdańsk
Due to the inability to top up City Cards from June 1, 2025, will the tickets saved on them also be inactive?
Where are the Customer Service Points and other ticket sales points where I can submit a paper application for a FALA Card?
Statute
Who is the Controller of personal data processed as part of the action?
What is the promotional campaign?
What should I do in the event of a ticket inspection if the card ordered to my home address has not yet arrived?
What documents do I have to show during ticket inspection?
How to submit a complaint related to the promotional campaign "Replace your ZTM Card with an application or card of the FALA System"?
Who is the Organizer of the promotional campaign?
Application for an account and card of the FALA System (to download)
What should I do if I cannot scan my paper ticket at the FALA System device?
I did not have time to order the Card in the FALA System, what should I do?
Where can I collect the FALA Card?
How can I order a FALA Card?
Why was there a promotional campaign to exchange ZTM cards for the application or FALA System card?
What if I do not show my valid personal ZTM Card in Gdańsk during the inspection?
When can an additional fee be canceled?
How long is the promotional offer valid?

How can I order a FALA Card?

You can order a FALA card:

Online via the website systemfala.pl
Directly at Customer Service Points ZTM in Gdansk and other tickets sales points

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