After downloading the "System FALA" app to your smartphone, you need to create either a non-personalized (anonymous) or a personalized (named) account. Then, log in using the email address provided during registration and set a PIN for the account.

IMPORTANT! A season ticket (period ticket) can only be purchased through a personalized account. Alternatively, if you have a non-personalized account, you can purchase such a ticket at a Customer Service Point (POK).

In the app, you can also top up your e-wallet, set up recurring and automatic top-ups, download an invoice for a purchased ticket, and return a ticket before its validity starts.

What else can you do in the app?

• Purchase or renew a personalized season ticket (including an automatic renewal mode)

• Buy single-journey or time-limited tickets

• Present your ticket during a ticket inspection

• Check your balance in the e-wallet

• Review your transaction history on the user account

• Block your FALA Card or close your account