What to keep in mind when traveling with a payment card in the FALA System?
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After purchasing a ticket with a payment card via a falomat or a reader (FALA system devices), the ticket fee will be visible on your bank account at the earliest on the following day.
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When purchasing a ticket, a pre-authorization fee may be charged, which is later refunded to the customer's account.
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During a ticket inspection, you must tap the same payment card used to purchase the ticket against the inspector’s device. A unique number called a "token" is generated from the card, allowing the inspector to verify if a ticket was purchased for that card. The inspector does not have access to any other data on your card.
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By tapping your payment card against a reader or falomat, you automatically purchase one full-fare single-journey ticket. Tapping the card multiple times will not result in the purchase of multiple tickets.
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To purchase several tickets or a discounted ticket, you must use the falomat (the device located in the middle of the vehicle) and select the specific ticket types on the touch screen.
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The devices do not print tickets or receipts.
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You can check the validity of your ticket at a falomat.