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System FALA


How to use "falomats" and readers with a FALA account?

A FALA ACCOUNT HOLDER can start their journey in two ways:

  1. Check-in (Automatic Registration): By tapping a FALA Card or a payment card linked to the FALA System as an identifier, or by scanning the QR code from the mobile app at a falomat or reader. This action is equivalent to purchasing a single-trip ticket (if you have concessions assigned to your account, they will be automatically applied).

  2. Manual Purchase: Passengers can also make individual purchases at a falomat by selecting the "Buy ticket with FALA account" button on the touch screen.

 

IMPORTANT! Tapping the same payment card or FALA Card against the reader a second time will not result in purchasing another ticket, but will instead terminate the validity of the previously purchased ticket. Tapping it a third time will result in purchasing a new ticket.

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