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System FALA

What to do if the "System FALA" mobile app doesn't work during login and a ticket inspection occurs?

If a passenger tries to purchase a single-use electronic ticket in the mobile app but is unable to do so for unknown reasons, they can buy the same ticket using the validation device installed in the vehicle.

IMPORTANT! The reader (a smaller, rectangular device) is used to register presence on board, while the FALOMat (a larger, rectangular device) allows passengers to purchase a ticket from a drop-down list. In this case, after purchasing the ticket, there is no need to scan or register it separately.

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