Privacy Policy

Our website uses cookies. Cookies allow full use of the website’s functionalities and enable the collection of statistical data, which helps us optimize the service and adjust the content to your needs. Accept cookies to fully use the service. Read our Privacy Policy to learn more.

Necessary for System Functionality
Essential
Allows storage related to security, such as authentication, fraud prevention, and other user protection features.
Functional
It enables basic functions that ensure the proper functioning of the site, such as remembering the settings selected by the User. Thanks to this, there is no need to reconfigure preferences, e.g. language, appearance of the site or other settings related to the display of content and information about viewed, skipped or completed surveys. These functions are necessary to ensure consistent and convenient use of the service.
Optional
Analytical
Cookies collect anonymous, aggregated data and are used for statistical purposes only. They help us identify the most popular pages and content, which helps us improve the site for visitors. You can choose not to use them. Blocking them may impact our ability to improve our products and services.

System FALA

How long does it take to receive the FALA Card identifier? What is the average waiting time?

The waiting time for the FALA Card may vary depending on the chosen pickup location (home address or Customer Service Point). Typically, it takes from a few to a maximum of several days to receive the card.

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